Greathouse Reviews

Greathouse has an overall rating of 3.2 based on 33 reviews. Customer feedback on Greathouse is mixed.

3.2/5.0

33 reviews

5 Stars

8

4 Stars

6

3 Stars

9

2 Stars

5

1 Star

5

All Greathouse Reviews (33)
isobel-Craig
May 29, 2026
"I’m not sure I’d go back"
In my experience, the site just didn’t feel all that trustworthy, and when I reached out to support, I never really felt like I got clear answers to my questions. Maybe others had a better time, but I personally wouldn’t be in a hurry to use them again.
Diane.sulc
May 21, 2026
"Refund was slower than I’m used to"
I ended up canceling my order and did get my refund, but it took a few days longer than they originally told me. Compared to other places I’ve ordered from, the refund process felt a bit slow. Support was fine overall, just not as quick to respond as I would’ve liked.
hello_joseph988
May 19, 2026
"Customer service was sorta slow"
They did get back to me, but it sorta took longer than I was expecting.
Neal_pilcher75
May 18, 2026
"Pretty solid overall, even for someone impatient like me"
I used greathouse.com for a home project it went better than I thought it would. I’m not the most patient person when sites are confusing or slow, but this one was easy enough to get through and I found what I needed without getting annoyed. Support got back to me quickly too, which I really appreciated. I’d use them again
dustin-Honeywell
May 10, 2026
"Permit info was... okay"
Greathouse.com helped me get a general idea of what permits I might need, which was useful, but... it wasn’t totally clear the whole way through. I still ended up calling my city office to double-check a few things
lori-Kinard
May 10, 2026
"The website is frustrating to use"
I tried using the website it was just hard to get around. I mean, I’d click around looking for what I needed and then, actually, I kept feeling like I was going in circles. It really needs to be easier to navigate.
erwin.Nix
May 02, 2026
"Prices are alright, I guess"
The prices aren’t too bad, and at first I felt like it was a fair deal. But then again, I was kind of expecting a little more for what I paid. It’s not overpriced or anything, but also not exactly a great value. Overall, it’s fine, though I’m weirdly a bit disappointed.
DavidGross
May 01, 2026
"Not sure why comparing things felt so difficult"
I was trying to compare the different options, but it felt a bit more annoying than I expected. Maybe I missed something, but it wasn’t as straightforward as I’d hoped.
ellen1972
April 22, 2026
"Easy builder, with a few little annoyances"
I used greathouse.com to make a page, the builder was simple to get the hang of. I’m always a little suspicious when a company makes everything sound super smooth and effortless, because it usually isn’t, but this was actually close. Most of it was drag and drop, so I didn’t have to sit through a bunch of tutorials just to figure out the basics.

There were still a few clunky moments. Switching between sections felt slower than I expected, and moving images around got annoying after a bit. Nothing that made me want to quit, but enough that I noticed it while I was working.

Overall, I’d probably give it 4 stars. It did what I needed, and I’d use it again, but I wouldn’t say it’s as perfectly seamless as the marketing probably wants you to believe. If they clean up a few of those little slow spots, it’d be a much better experience.
james.Beddo
April 04, 2026
"Customization felt a bit limited"
I was hoping for more flexibility with the customization options. It wasn’t terrible, but I expected clearer instructions along the way so I could figure out what was actually possible. Overall, it could definitely be better.
Craig_horner04
April 01, 2026
"The plan options were really easy to understand..."
The plan options were really easy to understand, and I found one that fit my family quick, i was expecting it to be more of a hassle, but nope, it was simple.
alvinaroach2669
March 17, 2026
"Support was solid, even if I had my suspicions"
I had a small issue after ordering from greathouse.com, i was half expecting to get trapped in some endless support maze where nobody ever actually reads the emails. But to my surprise, they got back to me quickly. It did take one extra email to fully get things sorted, which made me wonder for a second if there was some secret checklist they weren’t telling me about, but the support team was helpful and polite the whole time. Overall, I’m happy with how it turned out. Not flawless, but definitely a decent experience.
hello_donnie924
March 14, 2026
"Delivery was sorta quicker than I expected"
I ordered from greathouse.com last week and the package showed up faster than I thought it would. They sent the tracking info quickly too, which was nice. The box arrived in good shape and everything was there. I’m giving 4 stars just because the courier sorta left it by the door without ringing, but overall the delivery speed was really good.
alberta.Moran
March 13, 2026
"Decent prints, but the colors felt a little flat"
I ordered a few prints from greathouse.com and they showed up quickly, which was nice. The quality was okay overall, but the colors looked a bit dull and not as crisp as I was hoping for. It wasn’t a huge issue, but it did feel like something that could’ve been preventable with better color checking or printing settings.
gladys.Coles
March 09, 2026
"I had a really good experience with..."
I had a really good experience with Greathouse. What stood out most was the communication, I never felt like I was in the dark or left wondering what was happening.
They got back to me quickly and explained everything in plain, normal language, which I appreciated. that’s how companies should treat people instead of making things confusing or making you chase them for answers.
The whole process felt simple and stress-free. I’d definitely use them again, and it was refreshing to deal with a company that seems to do things the right way.
kelly_Jones86
March 08, 2026
"Didn’t feel right"
I didn’t feel very confident buying from here. The whole experience made me a little uneasy, and that part was weird, so I ended up not feeling safe going through with it.
violet.Killough
February 28, 2026
"Really liked the house designs"
I was looking around greathouse.com for some house ideas and I gotta say, some of the layouts was really nice. Nothing too fancy or trying too hard, just clean designs that felt like you could actually live in them.

The pictures and floor plans were easy to follow too, which I liked. I ended up saving a few styles for later cause they just looked good to me. Nice site if you into home design stuff
DianaWade_41
February 21, 2026
"Mostly okay, but the sizing was off"
The item was mostly what I expected, so I’ll give it that. But the size wasn’t quite right, which was annoying. I know companies always make it sound like everything is perfectly measured and true to size, but that definitely wasn’t my experience here.
KathyMyrick_01
February 14, 2026
"Pretty happy with it overall"
I used Greathouse recently and had a smooth experience. My brother had mentioned it to me, so I figured I’d give it a try. The site was easy to get around, and I found what I needed without much trouble. I did have one quick question, but it got sorted out fast. Overall, I’m happy with it and would definitely use it again.
CarolynBoyd_95
February 12, 2026
"The plan details left me wanting more"
I was hoping for a clearer breakdown of what was actually included, but the plan details felt vague to me. I’m the kind of person who notices little things, like missing examples, unclear limits, or wording that could mean two different things, and there just wasn’t enough detail for me to feel confident about it

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